Business Development Manager | ClearCourse (Swan Retail) | Remote (UK)

About the Role

ClearCourse, through its Swan Retail division, is seeking a commercially driven Business Development Manager to support the growth of its retail EPOS and software solutions across the UK. Swan Retail is part of the wider ClearCourse Group and provides integrated retail technology systems that combine EPOS, back-office management, omni-channel connectivity, loyalty tools, and embedded payments.

This role is focused on new business acquisition within the retail technology space. You will be responsible for identifying, engaging, and converting new retail customers across sectors such as fashion, furniture, beauty, homeware, and specialist retail. While marketing and SDR support are available, this is a proactive, high-performance sales role requiring strong initiative and a self-driven approach.

As a Business Development Manager, you will play a key role in expanding Swan Retail’s market presence. You will work closely with product, implementation, and leadership teams to ensure that new client relationships are built on strong commercial foundations and delivered smoothly from first contact through to onboarding. The role offers the opportunity to work within a mature but evolving SaaS product environment with strong internal investment and clear growth ambitions.

Key Responsibilities

• Drive new business acquisition across targeted retail verticals including fashion, department stores, furniture, beauty, and homeware
• Identify and develop new sales opportunities through networking, outreach, and structured campaigns
• Manage the full sales lifecycle from lead generation through to negotiation and closing deals
• Respond to RFPs and manage formal tender processes with accuracy and commercial awareness
• Deliver product demonstrations and presentations to senior retail decision-makers
• Build and maintain strong relationships with prospective clients and key stakeholders
• Develop sales forecasts, pipeline reports, and revenue projections using CRM tools such as HubSpot
• Collaborate closely with marketing, SDR, product, and implementation teams to support deal conversion
• Maintain accurate pipeline management and activity tracking to meet quarterly targets
• Contribute insights on market trends, competitor activity, and customer needs to support business strategy

Candidate Requirements

Required Skills & Experience

• Proven experience in business development, sales, or account management within IT, SaaS, retail software, or technology solutions
• Demonstrated success managing full sales cycles from prospecting to closing
• Strong understanding of commercial sales processes, including RFP and tender management
• Ability to build and maintain strong professional relationships with senior stakeholders
• Excellent forecasting, pipeline management, and CRM usage (HubSpot preferred)
• Strong communication, negotiation, and presentation skills
• Highly organised, target-driven, and capable of working independently in a remote environment

Preferred Skills & Experience

• Experience selling EPOS, retail software, or e-commerce solutions
• Familiarity with retail sectors such as fashion, furniture, beauty, or department stores
• Experience working within scale-up or PE-backed technology organisations
• Established network within the UK retail industry
• Strong analytical thinking and strategic planning capability

Job Details

• Location: Remote (United Kingdom)
• Job Type: Full-time, Permanent
• Salary: £50,000 per annum + uncapped commission
• Working Pattern: Flexible and hybrid working options may apply depending on business needs

Benefits

• Competitive base salary with uncapped commission structure and performance accelerators
• 25 days annual leave plus bank holidays
• Private medical insurance and health cash plan
• Life assurance coverage
• Employee Assistance Programme for wellbeing support
• Access to Calm wellbeing app
• Cycle to work scheme
• Perkbox employee benefits platform
• Enhanced parental leave policies
• Volunteering days for community engagement
• Ongoing training, development, and career progression within ClearCourse Group
• Strong marketing support and SDR assistance to help generate pipeline opportunities

Why Join ClearCourse (Swan Retail)

ClearCourse is a growing technology group that invests heavily in building scalable software solutions for UK businesses. Swan Retail sits at the heart of its retail technology division, offering a mature yet evolving EPOS platform that supports thousands of retail operations across multiple sectors.

Joining this team means becoming part of a commercially focused environment where innovation, performance, and customer success are central. You will have the autonomy to shape your sales approach while benefiting from strong internal support, structured processes, and established product credibility in the market.

This is an opportunity for ambitious sales professionals to step into a role where impact is visible, targets are clear, and success is directly rewarded.

Application Process

Interested candidates should apply via the ClearCourse recruitment platform or official job portal. Applicants are typically required to submit an updated CV detailing relevant sales or business development experience.

Shortlisted candidates will be contacted for initial screening, followed by interview stages that may include sales scenario discussions, product presentations, and competency-based evaluations.

Only candidates selected for the next stage of the process will be contacted.

Frequently Asked Questions (FAQs)

Is this role remote?

Yes. The role is primarily remote within the UK, with flexibility depending on business and client requirements.

What is the salary for this position?

The base salary is £50,000 per year, with uncapped commission and performance-based accelerators.

Do I need experience in retail software?

It is not strictly required, but experience in retail technology, EPOS, or SaaS sales is highly desirable.

What does the sales process involve?

You will manage the full sales cycle including prospecting, demonstrations, RFP responses, negotiation, and closing deals.

Is there training provided?

Yes. ClearCourse provides product training, onboarding support, and ongoing professional development opportunities.

What tools will I use?

You will primarily use CRM systems such as HubSpot for pipeline management and reporting, along with internal sales and marketing tools.