Ubique Group is a digitally driven consumer brand organization with a strong presence in the furniture and home goods e-commerce space. With over two decades of experience building and scaling multiple brands, the company focuses on delivering a seamless, customer-first shopping experience that blends design, functionality, and convenience.
The Representative, Customer Service role is a key position within Ubique Group’s customer experience operations. This role ensures that every customer interaction—whether by phone, email, or chat—is handled with professionalism, empathy, and efficiency. As a frontline support representative, you will play a direct role in shaping how customers perceive the brand, resolve issues, and engage with products and services.
This is a fully remote position designed for individuals who thrive in structured, fast-paced environments and enjoy helping customers solve real problems. The role offers consistent weekday scheduling and the opportunity to work within a supportive, growth-oriented team that values communication, accountability, and service excellence.
Working at Ubique Group means becoming part of a company that values both its customers and its employees. The organization is built on a foundation of innovation, customer satisfaction, and long-term brand building. Its mission is to transform traditional online shopping into a more engaging, efficient, and enjoyable experience for customers across different markets.
The company culture emphasizes teamwork, accountability, and continuous improvement. Employees are encouraged to take ownership of their work, contribute ideas, and actively participate in improving customer experience processes. Even in a fully remote environment, collaboration remains a core part of daily operations through structured communication channels and team alignment practices.
This role is ideal for individuals who want to build a long-term career in customer service, e-commerce operations, or client experience management. The exposure to real-world customer interactions and operational systems provides a strong foundation for future advancement within support leadership, operations coordination, or account management roles.
Interested candidates are required to submit their application through the company’s designated recruitment channels. Applicants should prepare a professional CV highlighting relevant customer service experience, communication skills, and familiarity with digital support tools.
Shortlisted candidates will typically be contacted for the next stage of the recruitment process, which may include interviews or assessments focused on customer handling, problem-solving ability, and communication skills. Only candidates selected for further consideration will be contacted.
Applicants are encouraged to ensure that their contact information is accurate and that their CV clearly demonstrates relevant experience aligned with the role requirements.
1. Is this role fully remote?
Yes, this position is fully remote, allowing employees to work from home while serving customers across assigned time zones.
2. What is the salary for this position?
The role pays $17 per hour on a full-time schedule, subject to experience and company policy.
3. Do I need prior customer service experience?
Yes, prior experience in customer service, e-commerce support, or a related field is preferred to ensure success in the role.
4. What are the working hours?
The standard schedule is Monday to Friday, 8:00 AM to 5:00 PM Eastern Time, with no weekend requirement stated.
5. What tools will I be using?
You may use CRM systems, communication platforms, and internal customer support tools to manage inquiries and track customer interactions.
6. Is there room for career growth?
Yes, the company provides opportunities for advancement into senior customer service, team leadership, or operations roles based on performance and experience.
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I am writing to express my interest working as a customer representative in your company . I am a certified customer representative officer with about 2 years experience. Which I have been trained to work with few digital tools such as , CRM tools, Sage, Quick books , Zohobooks, Googlesheet et . I awaits your response
I need this job because I genuinely enjoy helping people and creating positive customer experiences. With over 6 years of experience working in customer service-related roles, I have developed strong communication, problem solving, and relationship-building skills that help me handle customers professionally and calmly.
I also have experience using Microsoft Office tools, which has helped me stay organized, manage tasks efficiently, and communicate properly in professional environments. I’m a fast learner, adaptable, and always willing to improve my skills to meet company goals and customer needs.
This opportunity will allow me to contribute my experience, grow professionally, and continue doing what I enjoy most supporting people and providing excellent service while representing the company positively.
please is there no room for an forklift operator
I am writing to express my interest in the position of Customer Service Representative at your organization. I am a motivated, detail-oriented, and customer-focused individual with strong communication and problem-solving skills, and I am excited about the opportunity to contribute to your team.
Through my training and practical experience, I have developed valuable skills in customer support, CRM tools, email communication, conflict resolution, and administrative support. I understand the importance of delivering excellent customer experiences, responding professionally to inquiries, and maintaining positive relationships with clients.
I am highly organized, adaptable, and able to work effectively both independently and as part of a team. I am also a fast learner who is eager to grow professionally while contributing positively to the success of your organization.
I would appreciate the opportunity to bring my dedication, professionalism, and passion for customer service to your company. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your needs.
Interested / over 5 years of experience in customer service with sales and marketing and management sector
Intrested
I have 6 years customer experience In the bank
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Precious Chinasa Unegbu
Mon 25, May 2026 - 08:06PMDear Hiring Manager,
I am writing to express my interest in the Customer Service Representative position at your organization. I am a dedicated and hardworking individual with strong communication and problem-solving skills. I am passionate about helping customers, resolving issues professionally, and ensuring a positive customer experience.
I am familiar with communication and productivity tools such as Google Workspace, Microsoft Office, Google Meet, Calendly, and Teams. I am also able to manage customer inquiries, respond to emails, schedule appointments, and work effectively in a team environment.
I am eager to contribute my skills and learn more while helping your organization achieve its goals. I would appreciate the opportunity to discuss how I can be a valuable addition to your team.
Thank you for your time and consideration. I look forward to hearing from you.
Sincerely,Precious Chinasa