Technology Support Analyst | Mercatura Online Technology | Remote, Nigeria

About the Role

Mercatura Online Technology is seeking a motivated and detail-oriented Technology Support Analyst to join its growing remote team in Nigeria. This opportunity is ideal for fresh graduates, interns, and early-career professionals looking to gain hands-on experience in technology support, virtual administration, client engagement, and digital operations within a dynamic online business environment.

As a Technology Support Analyst, you will support daily operational activities by assisting with communication management, lead development, scheduling, data organization, and virtual client support. The role is designed for individuals who are proactive, tech-savvy, and capable of working independently in a remote setting while contributing effectively to team goals and revenue growth initiatives.

This position offers valuable exposure to business operations, client relationship management, virtual coordination, and online administrative systems. Successful candidates will have the opportunity to strengthen their communication, organizational, and digital collaboration skills while working in a flexible remote environment. The company values professionalism, discretion, adaptability, and the ability to meet deadlines in a fast-paced digital workspace.

For graduates seeking practical work experience and an entry point into the technology and administrative support sector, this role provides an excellent opportunity to develop transferable skills that can support long-term career growth.

Key Responsibilities

• Develop and manage potential leads to support revenue generation initiatives
• Coordinate schedules, appointments, and calendars for business operations
• Handle emails, chats, calls, and correspondence professionally
• Prepare reports, presentations, and operational documents as assigned
• Organize and coordinate virtual meetings and follow-up activities
• Assist with training arrangements and participant enrollments where required
• Maintain organized registration and documentation systems
• Conduct online research and compile relevant data for team action plans
• Support social media management and basic content posting activities
• Provide administrative and operational support to clients and prospective clients
• Handle confidential information with professionalism and discretion
• Collaborate remotely with team members to achieve assigned goals and deadlines

Candidate Requirements

Required

• HND or Bachelor’s Degree qualification
• Fresh graduates and entry-level applicants are encouraged to apply
• Strong written and verbal communication skills
• Good organizational and time-management abilities
• Basic computer proficiency and familiarity with online collaboration tools
• Ability to work independently in a remote environment
• Professional attitude and strong attention to detail
• Ability to manage multiple tasks and meet deadlines
• Positive and professional online/social media presence

Preferred

• Previous internship or volunteer experience in administration, customer service, or technology support
• Familiarity with virtual communication platforms such as Zoom, Google Meet, or Microsoft Teams
• Basic understanding of social media management and content posting
• Experience using spreadsheets, reports, or digital record systems
• Strong problem-solving and interpersonal skills

This role is particularly suitable for recent graduates looking to gain practical industry experience while building foundational skills in business support and remote operations.

Job Details

Location:
Remote – Nigeria

Job Type:
Part-Time, Internship, New Graduate Opportunity

Contract Length:
12 Months

Salary/Pay:
₦120,000 per month

Work Arrangement:
Fully Remote

Industry:
Technology and Online Business Support

Benefits

• Competitive monthly stipend of ₦120,000
• Fully remote work flexibility
• Practical experience in technology and business operations
• Opportunity to build administrative and communication skills
• Exposure to virtual team collaboration and digital workflows
• Professional development opportunities for recent graduates
• Flexible work structure suitable for interns and entry-level candidates
• Experience supporting client management and operational processes
• Opportunity to improve research, reporting, and coordination abilities
• Networking opportunities within a growing online business environment

Why Join Mercatura Online Technology

Mercatura Online Technology offers an opportunity for ambitious graduates and young professionals to begin building their careers in a supportive remote working environment. The company focuses on operational efficiency, client engagement, and technology-enabled business growth, giving team members exposure to modern virtual work practices and digital communication systems.

Employees and interns are encouraged to contribute ideas, improve workflows, and develop professional confidence through real-world assignments. The organization values teamwork, accountability, and continuous learning, making it an ideal environment for candidates seeking to gain practical experience and workplace readiness.

For individuals interested in administrative support, virtual operations, customer engagement, and technology-related business functions, this role provides an excellent foundation for future career advancement.

Application Process

Interested and qualified candidates should submit their updated CV via the designated application email provided by the employer. Applicants are advised to use the job title “Technology Support Analyst” as the subject line of the email application.

Candidates should ensure their CV highlights relevant educational qualifications, communication skills, digital competencies, and any internship or volunteer experience that may support their application.

Only shortlisted candidates may be contacted for further screening or interviews.

FAQs

Is this role fully remote?

Yes. This is a fully remote position open to candidates located within Nigeria.

What is the monthly salary?

The position offers a monthly salary of ₦120,000.

Can fresh graduates apply?

Yes. Fresh graduates, interns, and entry-level candidates are encouraged to apply.

Is this a full-time job?

No. This is a part-time internship and graduate opportunity with flexible remote working arrangements.

Do I need prior work experience?

Previous experience is not mandatory, although internship, volunteer, or administrative experience may be beneficial.

What skills are important for this role?

Strong communication, organization, time management, digital literacy, and professionalism are important for success in this role.

Will I handle social media tasks?

Yes. Basic social media management and content posting responsibilities may form part of the role.

How long is the contract?

The internship and part-time contract duration is 12 months.